OUR Coaches And Counselors
We use a variety of Therapuetic Strategies to meet the needs of our clients. Examples of areas we have worked, specialize in, or have trained in includes but is not limited to: Cognitive Behavioral Therapy (CBT), Behavioral Couples Therapy (BCT), Cognitive Processing Therapy (CPT), System Dynamics, Motivational Interviewing, Dialectical Behavior Therapy (DBT), Mindfulness Strategies and Techniques, Talk Therapy, Gottman and Chapman's Relationship Skill Building and many other Couples Strategies, Relapse Prevention and 12-step support, Couples/Family Support and Addiction Support, Dual Diagnosis, Adjustment Issues, Grief work, Expressive Therapies, and many more strategies to meet our client's needs.
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Nicole Daigle, LMHC
Clinical Focus and Expertise: (Includes but is not limited to) Adults, Individual Counseling, Couples Counseling, Anxiety, Depression, Addiction, Dual Diagnosis, Adjustment Issues, Life Stressors, Family of Origin Issues, Cognitive-Behavioral Therapy
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Education: M.A. in Counseling Psychology - Assumption College, B.A. Psychology - University of Massachusetts at Amherst
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Advanced Trainings & Certificates:
*Licensed Mental Health Counselor #6976
*Behavioral Couples Counseling - Harvard Medical School, Department of Psychiatry
*Concentration in Cognitive Behavioral Therapy and Children and Families - Aaron T. Beck Institute for Cognitive Studies at Assumption *Addiction Psychology and Motivational Interviewing - Dr. William R. Miller at the University of New Mexico
*38th Annual New England School of Addiction Studies - Bowdoin College, Maine
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Work History: Outpatient mental health and substance abuse clinics as a clinician, supervisor, and director. Inpatient detoxification units, emergency services, crisis stabilization units, and as a research project director for Harvard Medical School. Recent work includes individual, couples, group, and family counseling in private practice settings since 2013. Established Serenity Coaching and Counseling LLC in 2016.
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Executive Director &
Licensed Counselor
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Accepts: Self-Pay, BEACON (Fallon Direct/Select, Fallon Masshealth, BMC, Unicare), BlUE CROSS Blue Shield, OPTUM (Harvard Pilgrim, United Healthcare, NHP Neighborhood Health Plan, UBH), TUFTS (Commercial and Masshealth - Together/Direct), Health Plans Inc., VALUE OPTIONS (MBHP, Community Care Cooperative, Partners Healthcare Choice, Steward Health), CIGNA, EAP
Lorraine Hartwell, LADC
Clinical Focus and Expertise: (Includes but is not limited to) Adults, Individual Counseling, Couples Counseling, Anxiety, Depression, Addiction, Dual Diagnosis, Adjustment Issues, Life Stressors, Family of Origin Issues, Spirituality, Group Support
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Education: M.Ed. in Psychological Studies - Cambridge College, B.A. in Social Work, Anna Maria College
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Advanced Trainings: Dual Diagnosis, Addictions Specialist, Couples Counseling, LADC #591
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Work History: Extensive history of mental health and substance abuse counseling for individuals, couples, families, and groups in outpatient, inpatient, and residential settings. Recent work includes individual, couples, groups, and family counseling in private practice settings. Joined Serenity as a team member in 2018.

Coach & Licensed Counselor
Accepts: Self-Pay, BEACON (Fallon Direct/Select, Fallon Masshealth, BMC, Unicare), BlUE CROSS Blue Shield, , TUFTS (Masshealth - Together/Direct), EAP
OPTUM (Harvard Pilgrim, United Healthcare, NHP Neighborhood Health Plan, UBH) IN PROCESS: Tufts Commerical
Amanda Owens, LICSW

Coach & Licensed Psychotherapist
Accepts: Self-Pay, BLUE CROSS Blue Shield, BEACON (Fallon Direct/Select, Fallon Masshealth, BMC, Unicare), OPTUM (Harvard Pilgrim, United Healthcare, NHP Neighborhood Health Plan, UBH), TUFTS (Commercial and Masshealth - Together/Direct), Health Plans Inc., EAP, MBHP, CIGNA, VALUE OPTIONS (MBHP, Community Care Cooperative, Partners Healthcare Choice, Steward Health),
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Clinical Focus and Expertise:
(Includes but is not limited to) Adults, Adolescents, Individuals, Couples, Group Support, Anxiety, Depression, Relationship Functioning, Communication, Coping Skills, Adjustment, Life Skills, Support, Mindfulness
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Education: MSW - Springfield College, B.S. in Psychology - University of Phoenix
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Advanced/Recent Trainings:
Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Recovery Oriented Cognitive Therapy, Illness Management and Recovery, Integrated Dual Diagnosis Treatment, Motivational Interviewing, Cognitive Restructuring for Post Traumatic Stress Disorder, Acceptance and Commitment Therapy, Clinical Supervision, LIcensed Independent Social Worker #121188
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Work History: Community based clinical work as a clinician and supervisor. Long term inpatient hospital experience. Military experience. Recent work includes individual and group therapy. Joined Serenity as a team member in 2019.
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Pamela Daveau,M.Ed, CADC1, LADC1
Clinical Focus and Expertise: (Includes but is not limited to) Adults, Individual Counseling, Couples Counseling, Anxiety, Depression, mood disorders, , general wellness and life coaching, Adjustment Issues, Life Stressors, EFT, DBT
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Education: Master of Education - Anna Maria College, Paxton, MA - 2012 License
number 434003
Bachelor of Science - Communications, Clark University, Worcester, MA -
June 1993
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Advanced Trainings: Licensed Drug and Alcohol Clinician LADC 1. License #17240, Certified Alcohol and Drug Abuse Counselor CADC1, Westfield State College Addictions Studies
Commonwealth of Massachusetts, Certificate # 1772AD, Trauma, Anxiety, Depression, Eating Disorders, LGBTQIA+, identity issues,
communication issues, EFT, DBT, CBT, Mindfulness
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Work History: Social Services work in 2008 after being in Education for many years. Outpatient based settings as a clinician and supervisor. Recent work includes individual, couples, groups, and family counseling in private practice. Joined Serenity as a team member in 2020.
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Coach & Licensed Psychotherapist
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Accepts: Self-Pay, Together/Direct), EAP
BEACON (Fallon Direct/Select, Fallon Masshealth, BMC, Unicare)
BlUE CROSS Blue Shield, TUFTS (Commercial and Masshealth -
OPTUM (Harvard Pilgrim, United Healthcare, NHP Neighborhood Health Plan, UBH)
In Process: Cigna
Kim Nuttall, LMHC
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Licensed Counselor
Accepts: Self-Pay,
BEACON (Fallon Direct/Select, Fallon Masshealth, BMC, Unicare), Aetna, Cigna, BlUE CROSS Blue Shield, In Process:OPTUM (Harvard Pilgrim, United Healthcare, NHP Neighborhood Health Plan, UBH, United Healthcare One Care), TUFTS (Commercial and Masshealth - Together/Direct), Health Plans Inc., EAP
Clinical Focus and Expertise: (Includes but is not limited to) Adult Individual Counseling, Anxiety, Depression, Dual Diagnosis, Addiction, Gender Transitions
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Education: M.S. in Counseling Psychology - Northeastern University, B.A. in English Literature - Boston College
Advanced Trainings and Compentencies: Addiction Training, LGBTQ issues and Gender Transition, Mood Disorders. Licensed Mental Health Counselor #6271
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Work History: Boston Public Health Commission as a counselor and supervisor, Director of Client Services - Project Place, Extensive history working in a solo successful Private Practice. Joined Serenity as a team member in 2019.
Meagan Monteiro, LMHC
Clinical Focus and Expertise: (Includes but is not limited to) Adults, Individual Counseling, Anxiety, Depression, Addiction, Dual Diagnosis, Life Stressors, Adjustment Issues, Stress Management, Support, Emotion Regulation Skills, Communication Issues, Cognitive-Behavioral Therapy.
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Education: Education: M.A. in Counseling Psychology-Assumption College, B.A. Psychology-Assumption College
Advanced Trainings and Compentencies: *Licensed Mental Health Counselor #11817, *Concentration in Cognitive Behavioral Therapies-Aaron T. Beck Institute for Cognitive Studies, *Dialectical Behavioral Therapy-The Bridge Training Institute, *Recovery Oriented Cognitive Therapy-The Bridge Training Institute, *Illness Management and Recovery, *Mindfulness Based Stress Reduction-Beck Institute-Assumption College, *Self-Destructive Behaviors: Self-Injury and Suicidal Behaviors-The Bridge Training Institute
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Work History: Community based clinical work as a clinician and case manager. Provided individual therapy, group therapy, crisis planning and emergency support in residential, outpatient, and agency settings. Recent work includes outpatient counseling, and community-based supports. Joined Serenity as a team member in 2020.

Licensed Counselor
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Accepts: Self-Pay, In Process: BEACON (Fallon Direct/Select, Fallon Masshealth, BMC, Unicare), TUFTS (Commercial and Masshealth - Together/Direct).
In Procsse: BlUE CROSS Blue Shield, Cigna, OPTUM (Harvard Pilgrim, United Healthcare, NHP Neighborhood Health Plan, UBH, United Healthcare One Care), MBHP, Health Plans Inc., EAP
Jack Burton, Therapy Dog In-Training

Clinical Focus and Expertise: (Includes but is not limited to) Meeting Client's Emotional Needs with a focus on Comfort and Support.
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Education: Good Citizenship Certification
Quotes from Jack: Jack Burton - "Okay. You people sit tight, hold the fort and keep the home fires burning. And if we’re not back by dawn… call the president."
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Stayed tuned to see updates on our staff members...
Intake Coordination and Support

Clinical Focus and Expertise: (Includes but is not limited to) Adults, Adolescents, Individuals, Couples, Group Support, Anxiety, Depression, Relationship Functioning, Communication, Coping Skills, Adjustment, Life Skills, Support
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Education: M.A. in Counseling Psychology – Assumption College, B.A. in Psychology – Elizabethtown College
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Advanced Trainings: Licensed Mental Health Counselor #7637, Cognitive Behavioral Therapy – The Beck Institute, CPI – UMass, DBT – Justice Resource Institute, IMR/DBT – The Bridge, Recovery Oriented Cognitive Therapy – The Bridge, and Illness Management and Recovery.
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Work History: Mental Health clinical work as a clinician, clincial services coordinator, and Supervisor in inpatient/partial hospitalization/agency settings. Recent work includes individual and family therapy in a private practice setting since 2012. Joined Serenity as a team member in 2018.
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Executive Director Licensesd Counselor

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Clinical Focus and Expertise: (Includes but is not limited to) Adults, Individuals, Couples, Family Dynamics, Depression, Trauma, Dual Dx, Anxiety, Adjustment, Adult ADHD, coping skills, life skills, Family of Origin Issues
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Education: M.Ed. in Mental Health and Marriage and Family Therapy – Springfield College
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Advanced Trainings: Licensed Mental Health Counselor #7888, Dual Diagnosis, Mindfulness, DBT, CBT, Systems Therapy, Expressive Therapy, Family Therapy
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Work History: Individual, group, and family counseling in residential settings, In-home counseling with individual adults and families and intensive outpatient dual diagnosis treatment. Outpatient mental health and substance abuse counseling for individuals, couples, and families in a clinic setting. Recent work includes individual, couples, group, and family counseling in private practice settings and community outreach programs since 2015. Helped establish Serenity in 2016.
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Licensed Counselor
Accepts: Self-Pay, BEACON (Fallon Direct/Select, Fallon Masshealth, BMC, Unicare), BlUE CROSS Blue Shield, OPTUM (Harvard Pilgrim, United Healthcare, NHP Neighborhood Health Plan, UBH), TUFTS (Commercial and Masshealth - Together/Direct), Health Plans Inc., VALUE OPTIONS (MBHP, Community Care Cooperative, Partners Healthcare Choice, Steward Health), Health New England, EAP

Clinical Focus and Expertise: (Includes but is not limited to) Adults, Adolescents, Individuals, Couples, Relationships, Family of Origin, Depression, Anxiety, Adjustment, Life Stress, Coping Skills, eating disorders, mindfulness, support for workers in the mental health field
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Education: MSW from Boston Univerisity
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Advanced Trainings/Awards: CBT, DBT, Adolescents, Trauma, Illness Management and Recovery, TF-CBT, Motivational Interviewing, International Conference for Eating Disorders 2018 Scholarship winner, Licensed Independent Social Worker #121213
Work History: More than a dozen years providing support and counseling to adolescents and young adults at Boston University. Five years as a clinician and supervisor working in an agency setting and outpatient setting. Joined Serenity as a team member in 2019.
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Coach & Licensed Psychotherapist
Accepts: Self-Pay, BlUE CROSS Blue Shield, TUFTS (Commercial and Masshealth - Together/Direct), Health Plans Inc., OPTUM (Harvard Pilgrim, United Healthcare, NHP Neighborhood Health Plan, UBH), Health Plans Inc. EAP, BEACON (Fallon Direct/Select, Fallon Masshealth, BMC, Unicare),
CIGNA, Tricare
Elizabeth Greene, LMHC
Christine Hassett (D'Eramo), LMHC
Licensed Counselor
Accepts: Self-Pay, BEACON (Fallon Direct/Select, Fallon Masshealth, BMC, Unicare), BlUE CROSS Blue Shield, OPTUM (Harvard Pilgrim, United Healthcare, NHP Neighborhood Health Plan, UBH), TUFTS (Commercial and Masshealth - Together/Direct), Health Plans Inc., EAP, Aetna, Cigna
Megan Winderbaum, LICSW

Clinical Focus and Expertise: (Includes but is not limited to) Adults, Individual Counseling, Couples Counseling, Anxiety, Depression, Addiction, Dual Diagnosis, Adjustment Issues, Life Stressors, Mindfulness, Meditation, Group Support
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Education: M.S. in Social Work - Simmons School of Social Work, B.A. in Theater Arts and European Cultural Studies - Brandeis University
Advanced Trainings: Dual Diagnosis, Zen Meditation, Trauma, Addiction, Loss and Grief, Family Well-Being, Licensed Independent Social Worker #000121430
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Work History: Extensive history of outpatient mental health and substance abuse counseling for individuals, couples, families, and groups in outpatient settings. Recent work includes individual, couples, groups, and family counseling in private practice settings. Joined Serenity as a team member in 2018.
Marina Gurman, LICSW
Coach & Licensed Psychotherapist
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Accepts: Self-Pay, , BlUE CROSS Blue Shield, OPTUM (Harvard Pilgrim, United Healthcare, NHP Neighborhood Health Plan, UBH), TUFTS (Commercial and Masshealth - Together/Direct), Health Plans Inc., EAP,
BEACON (Fallon Direct/Select, Fallon Masshealth, BMC, Unicare)
Clinical Focus and Expertise: (Includes but is not limited to) Individual and couples counseling, adults, adolescents (14+), anxiety, depression, bipolar, Sexual Dysfunction, and LGBTQ.
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Education: M.A. Mental Health Counseling - Adelphi University, B.A. Psychology & Sociology - Hofstra University
Advanced Trainings and Compentencies: Dialectical Behavior Therapy and treatments for Personality Disorders, Ego State Therapy and treatments for Disassociative Disorders,
Cultural tensions for Arabs and first generation immigrants, Transgender and Non-Binary health, support, and advocacy, Licensed Mental Health Counselor #8604
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Work History: Active since 2011 with experience in community mental healthcare, management, and private practice. Joined Serenity as a team member in 2019
Jeremy Darling, LMHC
Licensed Counselor
Accepts: Self-Pay, BEACON (Fallon Direct/Select, Fallon Masshealth, BMC, Unicare), BlUE CROSS Blue Shield, Cigna, TUFTS (Commercial and Masshealth - Together/Direct, OPTUM (Harvard Pilgrim, United Healthcare, NHP Neighborhood Health Plan, UBH, United Healthcare One Care), MBHP, Health Plans Inc., VALUE OPTIONS (MBHP, Community Care Cooperative, Partners Healthcare Choice, Steward Health), EAP

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Licensed Counselor
Accepts: Self-Pay, In Process: BEACON (Fallon Direct/Select, Fallon Masshealth, BMC, Unicare), TUFTS (Commercial and Masshealth - Together/Direct).
In Procsse: BlUE CROSS Blue Shield, Cigna, OPTUM (Harvard Pilgrim, United Healthcare, NHP Neighborhood Health Plan, UBH, United Healthcare One Care), MBHP, Health Plans Inc., EAP
Charity Shuster, LMFT
Clinical Focus and Expertise: (Includes but is not limited to) Adults, Individual Counseling, Couples Counseling, Family Counseling, Anger Management, Emotional Regulation, Anxiety, Chronic Illness. Coping Skills, Depression, Divorce, Domestic Violence, Grief, Infidelity, Life Transitions, Racial Identity, Relationship Issues (Spouse, family etc.), Self Esteem, Adjustment issues, Spirituality, Stress, Trauma and PTSD, Women's Issues, Mood Disorders.
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Education: M.A. in Marriage and Family Therapy- Antioch University-New England, B.A. Psychology - Saint Joseph College
Advanced Trainings and Compentencies: *Licensed Marriage and Family Therapist #1797 * Trained in the ARC/GROW trauma sensitive curriculum.*
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Work History: Outpatient mental health and inpatient psychiatric settings, witth a focus on adults, children, teens, and also special needs clients. Extensive history providing crisis stabilization support and working with survivors of domestic violence. Joined Serenity as a team member in 2020.
Kelyam Maldanado
Advanced Trainings: Administrative Processes and Support, Intake Coordination, Insurance Processes, HIPAA compliance
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Clinical Focus and Expertise: 20 year history of intake Coordination and Admin Support. Joined Serenity as a team member in 2020.

Laura Hansen
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Education: BA Nursing, RN in process
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Advanced Trainings: Administrative Processes, Early Childhood Education
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Clinical Focus and Expertise: General practice and Admin Support. Joined Serenity as a team member in 2018.