CALL US: 1-508-556-0745
INTAKE LINE : 1-508-868-8070
51 Union St. Suite G02 Worcester, MA 01608
OUR Coaches And Counselors
We use a variety of Therapuetic Strategies to meet the needs of our clients. Examples of areas we have worked, specialize in, or have trained in includes but is not limited to: Cognitive Behavioral Therapy (CBT), Behavioral Couples Therapy (BCT), Cognitive Processing Therapy (CPT), System Dynamics, Motivational Interviewing, Dialectical Behavior Therapy (DBT), Mindfulness Strategies and Techniques, Talk Therapy, Gottman and Chapman's Relationship Skill Building and many other Couples Strategies, Relapse Prevention and 12-step support, Couples/Family Support and Addiction Support, Dual Diagnosis, Adjustment Issues, Grief work, Expressive Therapies, and many more strategies to meet our client's needs.
Nicole Daigle, LMHC
Owner & Director
We try our best to work closely with insurance companies to meet the needs of our clients. Each contrated provider is individually licensed with a different skill base and extensive exprience. Most Accepted in Practice Insurances: BEACON (Fallon Direct/Select, Fallon Masshealth, BMC, Unicare), BlUE CROSS Blue Shield, OPTUM (Harvard Pilgrim, United Healthcare, NHP Neighborhood Health Plan, UBH), TUFTS (Commercial and Masshealth - Together/Direct), Health Plans Inc., VALUE OPTIONS (MBHP, Community Care Cooperative, Partners Healthcare Choice, Steward Health), CIGNA
Nicole Daigle, LMHC
Director &
Licensed Counselor
Clinical Focus and Expertise: (Includes but is not limited to) Adults, Individual Counseling, Couples Counseling, Anxiety, Depression, Addiction, Dual Diagnosis, Adjustment Issues, Life Stressors, Family of Origin Issues, Cognitive-Behavioral Therapy
Education: M.A. in Counseling Psychology - Assumption College, B.A. Psychology - University of Massachusetts at Amherst
Advanced Trainings & Certificates:
*Licensed Mental Health Counselor #6976
*Behavioral Couples Counseling - Harvard Medical School, Department of Psychiatry
*Concentration in Cognitive Behavioral Therapy and Children and Families - Aaron T. Beck Institute for Cognitive Studies at Assumption *Addiction Psychology and Motivational Interviewing - Dr. William R. Miller at the University of New Mexico
*38th Annual New England School of Addiction Studies - Bowdoin College, Maine
Work History: Outpatient mental health and substance abuse clinics as a clinician, supervisor, and director. Inpatient detoxification units, emergency services, crisis stabilization units, and as a research project director for Harvard Medical School. Recent work includes individual, couples, group, and family counseling in private practice settings since 2013. Established Serenity Coaching and Counseling LLC in 2016.
Lorraine Hartwell, LADC
Coach & Licensed Counselor
Clinical Focus and Expertise: (Includes but is not limited to) Adults, Individual Counseling, Couples Counseling, Anxiety, Depression, Addiction, Dual Diagnosis, Adjustment Issues, Life Stressors, Family of Origin Issues, Spirituality, Group Support
Education: M.Ed. in Psychological Studies - Cambridge College, B.A. in Social Work, Anna Maria College
Advanced Trainings: Dual Diagnosis, Addictions Specialist, Couples Counseling, LADC #591
Work History: Extensive history of mental health and substance abuse counseling for individuals, couples, families, and groups in outpatient, inpatient, and residential settings. Recent work includes individual, couples, groups, and family counseling in private practice settings. Joined Serenity as a team member in 2018.
Amanda Owens, LICSW
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Licensed Counselor
Clinical Focus and Expertise:
(Includes but is not limited to) Adults, Adolescents, Individuals, Couples, Group Support, Anxiety, Depression, Relationship Functioning, Communication, Coping Skills, Adjustment, Life Skills, Support, Mindfulness
Education: MSW - Springfield College, B.S. in Psychology - University of Phoenix
Advanced/Recent Trainings:
Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Recovery Oriented Cognitive Therapy, Illness Management and Recovery, Integrated Dual Diagnosis Treatment, Motivational Interviewing, Cognitive Restructuring for Post Traumatic Stress Disorder, Acceptance and Commitment Therapy, Clinical Supervision, LIcensed Independent Social Worker #121188
Work History: Community based clinical work as a clinician and supervisor. Long term inpatient hospital experience. Military experience. Recent work includes individual and group therapy. Joined Serenity as a team member in 2019.
Pamela Daveau,M.Ed, CADC1, LADC1
Clinical Focus and Expertise: (Includes but is not limited to) Anxiety Disorders; Mood Disorders; Adjustment Disorders; Relationship Dynamics; Communication Strategies; Relaxation/Coping Skills; and Goal Setting Strategies. Certified in Cognitive Behavioral Therapy (CBT) from The Beck Institute for Cognitive Behavior Therapy.
Education: M.A. in Counseling Psychology – Assumption College
Advanced Trainings: Significant training in several Evidence-Based Practices (EBP) including: Cognitive Behavioral Therapy; Dialectic Behavioral Therapy; Illness Management and Recovery; and Motivational Interviewing. Licensed Mental Health Counselor #7637.
Work History: Over 15 years of clinical experience working in inpatient settings; partial hospital programs; and community-based clinical services. Experienced in case management; facilitating therapeutic groups; clinical/safety assessments; and providing clinical supervision. In addition to this experience, she has been providing therapy to individuals and couples in a private practice setting since 2012. She joined Serenity as a team member in 2018.
Executive Director Licensesd Counselor
Clinical Focus and Expertise: (Includes but is not limited to) Adults, Individuals, Couples, Family Dynamics, Depression, Trauma, Dual Dx, Anxiety, Adjustment, Adult ADHD, coping skills, life skills, Family of Origin Issues
Education: M.Ed. in Mental Health and Marriage and Family Therapy – Springfield College
Advanced Trainings: Licensed Mental Health Counselor #7888, Dual Diagnosis, Mindfulness, DBT, CBT, Systems Therapy, Expressive Therapy, Family Therapy
Work History: Individual, group, and family counseling in residential settings, In-home counseling with individual adults and families and intensive outpatient dual diagnosis treatment. Outpatient mental health and substance abuse counseling for individuals, couples, and families in a clinic setting. Recent work includes individual, couples, group, and family counseling in private practice settings and community outreach programs since 2015. Helped establish Serenity in 2016.
Clinical Focus and Expertise: (Includes but is not limited to) Adults, Adolescents, Individuals, Couples, Relationships, Family of Origin, Depression, Anxiety, Adjustment, Life Stress, Coping Skills, eating disorders, mindfulness, support for workers in the mental health field
Education: MSW from Boston Univerisity
Advanced Trainings/Awards: CBT, DBT, Adolescents, Trauma, Illness Management and Recovery, TF-CBT, Motivational Interviewing, International Conference for Eating Disorders 2018 Scholarship winner, Licensed Independent Social Worker #121213
Work History: More than a dozen years providing support and counseling to adolescents and young adults at Boston University. Five years as a clinician and supervisor working in an agency setting and outpatient setting. Joined Serenity as a team member in 2019.
Elizabeth Greene, LMHC
Christine Hassett, LMHC
Megan Winderbaum, LICSW
Licensed Counselor
Licensed Counselor
Licensed Counselor
Meredith Daelhousen, LICSW
Clinical Focus and Expertise: (Includes but is not limited to) Adults, Individual Counseling, Couples Counseling, Anxiety, Depression, mood disorders, , general wellness and life coaching, Adjustment Issues, Life Stressors, EFT, DBT
Education: Master of Education - Anna Maria College, Paxton, MA - 2012 License
number 434003, Bachelor of Science - Communications, Clark University, Worcester, MA - June 1993
Advanced Trainings: Licensed Drug and Alcohol Clinician LADC 1. License #17240, Certified Alcohol and Drug Abuse Counselor CADC1, Westfield State College Addictions Studies, Commonwealth of Massachusetts, Certificate # 1772AD, Trauma, Anxiety, Depression, Eating Disorders, LGBTQIA+, identity issues, communication issues, EFT, DBT, CBT, Mindfulness
Work History: Social Services work in 2008 after being in Education for many years. Outpatient based settings as a clinician and supervisor. Recent work includes individual, couples, groups, and family counseling in private practice. Joined Serenity as a team member in 2020.
Licensed Counselor
Licensed Psychotherapist
Clinical Focus and Expertise: (Includes but is not limited to) Adults, Individual, Couples and Families, Anxiety, Depression, Addiction, Dual Diagnosis, Trauma/PTSD, Disordered Eating, Sexual Identity, LGBT, Personality Disorders, Learning Struggles, Autism Spectrum Disorders, Parenting Challenges, Grief, Long Term Mental Illness, Psychosis, Domestic Violence, Sexual Violence, Dialectical Behavioral Therapy, Cognitive-Behavioral Therapy, Trauma Focused Cognitive-Behavioral Therapy
Education: MSW Boston College, BSW Syracuse University
Advanced Trainings; Certificates: LICSW #116144, DBT certification, TF CBT certification, Certification in Integrated Care from UMASS Worcester, BSAS trained, NARCAN trained, WRAP certified, and certified Kidding Around Yoga instructor
Work History: Public and private outpatient mental health and substance abuse clinics as clinician and supervisor. DCF and DMH group home manager, outreach worker with clients in DMH, crisis stabilization unit and respite, DBT group leader and individual therapist, ABA therapist, special education teacher. Joined Serenity as a team member 2021.
Kim Nuttall, LMHC
Jeremy Darling, LMHC
Licensed Counselor
Licensed Counselor
Licensed Counselor
Clinical Focus and Expertise: (Includes but is not limited to) Adult Individual Counseling, Anxiety, Depression, Dual Diagnosis, Addiction, Gender Transitions
Education: M.S. in Counseling Psychology - Northeastern University, B.A. in English Literature - Boston College
Advanced Trainings and Compentencies: Addiction Training, LGBTQ issues and Gender Transition, Mood Disorders. Licensed Mental Health Counselor #6271
Work History: Boston Public Health Commission as a counselor and supervisor, Director of Client Services - Project Place, Extensive history working in a solo successful Private Practice. Joined Serenity as a team member in 2019.
Taylor Pearson, LMHC
Clinical Focus and Expertise: (Includes but is not limited to) Individual and couples counseling, adults, adolescents (14+), anxiety, depression, gender identity, sexual health, infidelity, spirituality, Poly and Kink affirming.
Education: M.A. Mental Health Counseling - Adelphi University, B.A. Psychology & Sociology - Hofstra University
Advanced Trainings and Compentencies: Dialectical Behavior Therapy and treatments for Personality Disorders, Cultural tensions for Arabs and first generation immigrants, Transgender and Non-Binary health, support, and advocacy. Licensed Mental Health Counselor #8604
Work History: Active since 2011 with experience in community mental healthcare, management, and private practice. Joined Serenity as a team member in 2019.
Janice Villani, MA, LADC1
Licensed Counselor
Clinical Focus and Expertise: (Includes but is not limited to) Adolescents and young adults, individual and family counseling, anxiety, depression, mood disorders, adjustment issues, emotional de-escalation, CBT, DBT.
Education: MA in Rehabilitation Counseling - Assumption College, BA in Rehabilitation Counseling- Assumption College
Advanced Trainings and Compentencies: LMHC-Licenced Mental Health Counselor #9589, CBT, DBT, Motivational Interviewing
Work History: Residential and Partial Hospitalization programs for adolescents as a Clinician. Vocational Rehabilitation Counselor for Massachusetts Rehabilitation Commission. Outpatient mental health therapist. Work has included individual and family counseling both for outpatient and residential care. Case management and coaching in crisis. Counseling in private practice settings. Joined Serenity as a team member 2021.
Intake Coordination and Support
Clinical Focus and Expertise: (Includes but is not limited to) Adults, Individual Counseling, Couples Counseling, Anxiety, Depression, mood disorders, , general wellness and life coaching, Adjustment Issues, Life Stressors
Education: Master of Education -Adcare Educational Institute, Westfield State University License number 21541, Bachelor of Science - Psychology, Worcester State College
Advanced Trainings:Commonwealth of Massachusetts, Certificate # 1942AD, Trauma, Anxiety, Depression,communication issues, CBT, Mindfulness, dual dx
Work History: Previous extended history within the education system with current focus on counseling, telehealth therapy, clinial assessments, and therapuetic interventions through experience at both McClean and Adcare. Recent work includes individual, couples, groups, and family counseling in private practice. Joined Serenity as a team member in 2022.
Kelyam Maldanado
Advanced Trainings: Administrative Processes and Support, Intake Coordination, Insurance Processes, HIPAA compliance
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Clinical Focus and Expertise: 20 year history of intake Coordination and Admin Support. Joined Serenity as a team member in 2020.
Sami McGowan
Advanced Trainings: Administrative Processes and Support, Intake Coordination, Insurance Processes, HIPAA compliance
E
Clinical Focus and Expertise: Extended hx of hospital internal systems, administration, and IT support. Joined Serenity as a team member in 2021
Jack Burton, Therapy Dog In-Training
Clinical Focus and Expertise: (Includes but is not limited to) Meeting Client's Emotional Needs with a focus on Comfort and Support.
Education: Good Citizenship Certification
Quotes from Jack: Jack Burton - "Okay. You people sit tight, hold the fort and keep the home fires burning. And if we’re not back by dawn… call the president."
